NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

PeterS250's avatar
Feb 01, 2016
Solved

Readynas remote for Android not accessing shares

I have a resadynas 204 which I can access on the local network and via Readycloud.  I have installed Readynas remote 1.2.2 for Android on my phone.  I can login to the readynas remote app and see all of the relevant shares on the device but as soon as I try to access a share then error "Cannot connect to share ...: Access Denied" appears.  I can access the shares using readycloud on a wndows laptop and can indeed access the shares using an android tablet via readycloud.

 

What have I not done or what access have I not granted?

  • Thank you that has given me access - and I can store what I need.

4 Replies

Replies have been turned off for this discussion
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    You need to install the ReadyCLOUD app for Android not ReadyNAS Remote.

    • BrianL2's avatar
      BrianL2
      NETGEAR Employee Retired

      Hi PeterS250,

       

      In addition to mdgm's suggestion, if you want to use ReadyNAS remote, you need to enable ReadyNAS Remote Service in the admin page under the Cloud tab. Ensure the same ReadyCLOUD ID is logged in as the admin.

       

      Hope this helps!

       

       

      Kind regards,

       

      BrianL
      NETGEAR Community Team

    • PeterS250's avatar
      PeterS250
      Tutor

      Thank you that has given me access - and I can store what I need.

      • BrianL2's avatar
        BrianL2
        NETGEAR Employee Retired

        Hi PeterS250,

         

        Great! You may now tag this thread as closed by clicking the "Accept as Solution" button in one of the responses that you received.

         

         

        Kind regards,

         

        BrianL
        NETGEAR Community Team 

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More