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Forum Discussion
aspeare
Dec 21, 2021Aspirant
Reset my password ReadyNAS 212
I'm trying to access ReadyCLOUD and access my ReadyNAS 212. It asks me to sign in to the device with my username and password. I don't recall which they are. How can I reset the password?
StephenB
Dec 23, 2021Guru - Experienced User
aspeare: Is your issue specific to ReadyCloud? Or have you also forgotten the admin password to the NAS?
When you log in directly to https://nas-ip-address/admin (using the real NAS ip address, or its name), then the username is admin. If you don't recall that password, then the OS reinstall suggested by JeraldM is the right next step.
But if you can log in directly, then this is only about your ReadyCloud account - and in that case its not the right step. If you can log in directly to the NAS, you can see the username on the Cloud page of whe admin web ui (but not the password). But you can then go to readycloud.netgear.com, and use the "forgot password" option.
Also, since Netgear has implemented single sign on, it is possible that the username is aspeare (and the password would be the same as your forum password).
aspeare
Dec 23, 2021Aspirant
I don't recall the admin password. The alternative, losing all the data on the drives, is not something I can do. There's nothing other than the "nuclear option"?
- StephenBDec 23, 2021Guru - Experienced User
aspeare wrote:
I don't recall the admin password. The alternative, losing all the data on the drives, is not something I can do. There's nothing other than the "nuclear option"?
If you don't recall the admin password, then the OS-reinstall is the next step. That won't destroy your data (unless something goes horribly wrong).
It will
- reset the admin password back to password
- reset the network to use DHCP with no bonding
- turn off volume quota (which can be turned on again from the volume settings wheel)
JeraldM already pointed you to the kb article that describes how to do this. Just make sure you don't do the factory default by mistake - that will wipe your data. https://kb.netgear.com/22892/How-do-I-access-the-boot-menu-on-my-ReadyNAS-102-202-212-or-312
- aspeareDec 23, 2021Aspirant
Thanks to you both. I'll give it a try.
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