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Forum Discussion
Dom-Juan
Oct 29, 2015Tutor
Unable to install add ons os 6
Good Day.
just bought the RN516, running OS6.4. all seems OK so far. But while installing add-on, I noted that it is never possible to install any of the pre-listed Add-ons through the WebIF page of the NAS . I always have to download and install manually. However, that worked so far.
I don't think that the upload/install process though the WebIF of the NAS is supposed to 'not work'.
I there an idea or actual reason for it ?
Thanks for any suggestions or recommendations.
JD
Thanks for the suggestions.
Network settings and DNS of course is the 1st thing to verify, and there is / was no issue. By the way OpenDNS (208.67.222.222/202) is just fine and preferred over Google Servers at the moment.
I opened a Support Case, and it seemed a file permission / access right issue. Factory reset & new clean user setup solved the issue. Fortunately , I was just at the beginning of the setup.
What a relief :-)
Again thanks for the help.
Juan
4 Replies
Replies have been turned off for this discussion
- mdgm-ntgrNETGEAR Employee Retired
Do you get an error message? What happens when you try to install one?
- cpu8088Virtuoso
check network settings and ensure dns has been added correctly
- Dom-JuanTutor
Thanks for the suggestions.
Network settings and DNS of course is the 1st thing to verify, and there is / was no issue. By the way OpenDNS (208.67.222.222/202) is just fine and preferred over Google Servers at the moment.
I opened a Support Case, and it seemed a file permission / access right issue. Factory reset & new clean user setup solved the issue. Fortunately , I was just at the beginning of the setup.
What a relief :-)
Again thanks for the help.
Juan
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