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Forum Discussion
Peter0284
Jun 27, 2017Aspirant
Unable to install Plex on my RN102
Good afternoon can anyone help please. I have a ReadyNas RN102 running Plex to view videos on Fire TV, it has been running with no problems for over 12months, last weekend the Fire TV came up wit...
- Jul 01, 2017
Stephen, Jenn,
I've solved it and managed to upload PLEX, I had installed Nero home media and as a test so I removed it and as soon as it was un-installed PLEX loaded and its now working fine.
Thank you for taking the time to help.
Regards Pete
Peter0284
Jun 27, 2017Aspirant
The firmware is 6.7.5
Regards Pete
JennC
Jun 28, 2017NETGEAR Employee Retired
Hello Peter0284,
It is possible that the Plex version is not yet compatible with the new firmware release.
Can you check please what you get from install_debpkg.log?
Welcome to the community!
Regards,
- Peter0284Jun 28, 2017Aspirant
Thank you for the reply, as this is the first problem i have experienced i havent looked at the system before in any depth, I’m assuming the install_debpkg.log is shown in the list of logs.
If that’s the case trying to load PLEX does not register in the log list, if there is another area I need to review I would be grateful if you could help point me in the right direction.
Kind regards Pete
- StephenBJun 28, 2017Guru - Experienced User
JennC wrote:
Hello Peter0284,
It is possible that the Plex version is not yet compatible with the new firmware release.
Plex 1.7.4.4017 installs on my RN102 (which is running 6.8.0-T40 at the moment).
The NAS does need to be able to access the internet, since the install does include other packages. So I agree on checking install_debpkg.log
- Peter0284Jun 28, 2017Aspirant
Thank you for the reply,
I've checked the logs and the attempt at trying to load PLEX doesn’t show it the logs. I have also tried an earlier version of PLEX without success.
Any further advice would be really helpful.
Thank you in advance.
Pete
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