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Unable to install Plex on my RN102
Good afternoon can anyone help please. I have a ReadyNas RN102 running Plex to view videos on Fire TV, it has been running with no problems for over 12months, last weekend the Fire TV came up wit...
Stephen, Jenn,
I've solved it and managed to upload PLEX, I had installed Nero home media and as a test so I removed it and as soon as it was un-installed PLEX loaded and its now working fine.
Thank you for taking the time to help.
Regards Pete
JennC wrote:
Hello Peter0284,
It is possible that the Plex version is not yet compatible with the new firmware release.
Plex 1.7.4.4017 installs on my RN102 (which is running 6.8.0-T40 at the moment).
The NAS does need to be able to access the internet, since the install does include other packages. So I agree on checking install_debpkg.log
Thank you for the reply,
I've checked the logs and the attempt at trying to load PLEX doesn’t show it the logs. I have also tried an earlier version of PLEX without success.
Any further advice would be really helpful.
Thank you in advance.
Pete
Hello
Good evening,
ive copied the logs see below, not sure how far you need me to go back. I have tried to upload plex a number of times since the 26th June when I Inadvertently deleted it,. I note none of the attempt uploads show in the logs
Thank you again
Pete
Pete
Wed Jun 28 2017 21:03:52 System: Antivirus scanner definition file was updated to 58.23515. Tue Jun 27 2017 19:43:04 System: ReadyNASOS background service started. Tue Jun 27 2017 19:39:33 System: The system is shutting down. Tue Jun 27 2017 18:31:31 System: ReadyNASOS background service started. Tue Jun 27 2017 18:29:35 System: The system is rebooting. Tue Jun 27 2017 18:21:54 System: Firmware was upgraded to 6.7.5. Tue Jun 27 2017 18:21:54 System: ReadyNASOS background service started. Tue Jun 27 2017 18:18:03 System: The system is rebooting. Tue Jun 27 2017 16:13:45 System: Antivirus scanner definition file was updated to 58.23512. Tue Jun 27 2017 15:55:58 System: ReadyNASOS background service started. Tue Jun 27 2017 15:50:01 System: The system is shutting down. Mon Jun 26 2017 20:36:40 System: Application Nero MediaHome is installed successfully. Mon Jun 26 2017 19:31:07 System: Antivirus scanner definition file was updated to 58.23509. Mon Jun 26 2017 19:14:02 System: ReadyNASOS background service started. Mon Jun 26 2017 19:10:13 System: The system is shutting down. Mon Jun 26 2017 15:20:23 System: Cannot install application ReadyNAS Photos II. Mon Jun 26 2017 9:27:23 System: Application Plex Media Server was uninstalled successfully. Mon Jun 26 2017 8:18:28 System: Antivirus scanner definition file was updated to 58.23508. Mon Jun 26 2017 8:01:32 System: ReadyNASOS background service started. Mon Jun 26 2017 1:00:06 System: The system is shutting down. Sun Jun 25 2017 20:04:47 System: ReadyNASOS background service started. Sun Jun 25 2017 20:02:23 System: The system is rebooting. Sun Jun 25 2017 18:16:28 System: Antivirus scanner definition file was updated to 58.23506. Sun Jun 25 2017 17:59:21 System: ReadyNASOS background service started. Sun Jun 25 2017 17:56:05 System: The system is rebooting. Sun Jun 25 2017 17:44:00 System: Firmware was upgraded to 6.7.4. Sun Jun 25 2017 17:44:00 System: ReadyNASOS background service started. Sun Jun 25 2017 17:38:36 System: The system is rebooting. Sun Jun 25 2017 6:02:29 System: Antivirus scanner definition file was updated to 58.23505.
Hello Peter0284,
To download the logs:
- Open the web interface*.
- Go to System > Logs.
- Click the Download Logs button.
Then upload to www.wikisend.com and then PM me the download link.
Regards,
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