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Forum Discussion

sharpycl's avatar
sharpycl
Aspirant
Feb 21, 2016
Solved

Uninstalling Old Version of Plex hangs on "Removing Application" Screen

So I am trying to uninstall an old instance of Plex from the ReadyNAS. All I see is the "Removing Application" screen where it stays until I just close the browser. See the pic below for a screenshot...
Netgear Apps & Add-ons
  • mdgm-ntgr's avatar
    mdgm-ntgr
    Feb 21, 2016

    I have removed Plex.

mdgm-ntgr's avatar
mdgm-ntgr
NETGEAR Employee Retired
Feb 21, 2016

Has it completed uninstalling? Some apps might take a while to uninstall.

sharpycl's avatar
sharpycl
Aspirant
Feb 21, 2016

No. I let it attempt to uninstall for 20 mins and came back and it was still attempting to uninstall.

  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Feb 21, 2016

    Which web browser and version were you using?

    Can you send me your logs (see the Sending Logs link in my sig)?

    • sharpycl's avatar
      sharpycl
      Aspirant
      Feb 21, 2016

      I mainly use chrome but have tried internet explorer.

       

      Should I send logs in a PM?

      • mdgm-ntgr's avatar
        mdgm-ntgr
        NETGEAR Employee Retired
        Feb 21, 2016

        The link in my sig explains how you should send them in.

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