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antefil's avatar
antefil
Aspirant
Apr 28, 2023
Solved

102

After updating the firmware, the device does not start. I can't connect to it because there is no ip address. the radar does not see the device. The disc 1 and disc 2 indicators are not lit. Help

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  • antefil wrote:

    After updating the firmware, the device does not start. I can't connect to it because there is no ip address. the radar does not see the device. The disc 1 and disc 2 indicators are not lit. Help


    What firmware were you running before you did the update?  Is it possible that you were running 6.3.x or earlier?

     

    Also, try removing the disks (NAS powered down), and then power up the diskless.  Do you see any LEDs (including power)?  Does RAIDar find the NAS with no disks inserted?

    • antefil's avatar
      antefil
      Aspirant

      First there was the firmware Software Version 6.1.6. I have upgraded to 6.1.7 after which 6.1.8 after which 6.1.9.

      After successful updates, I launched Software Version 6.10.8. The device rebooted and no longer turned on.

      The Power bulb lights up and Acta. Without disks, only the power button

      • StephenB's avatar
        StephenB
        Guru

        antefil wrote:

        First there was the firmware Software Version 6.1.6. I have upgraded to 6.1.7 after which 6.1.8 after which 6.1.9.

        After successful updates, I launched Software Version 6.10.8. 


        So you ignored this warning?

         

        ReadyNAS 102, 104, and 2120 systems must not be updated directly to 6.10.x from 6.3.x or older firmware. They must first be updated to either 6.2.5 or 6.3.5 then to 6.5.2 and then to 6.10.x. 

         

        That might not be fixable.  You could maybe try a USB recovery.  You could also try inserting a single unformatted ("blank") disk, and then power up.  See if the system does a factory install.

         

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