NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
antefil
Apr 28, 2023Aspirant
102
After updating the firmware, the device does not start. I can't connect to it because there is no ip address. the radar does not see the device. The disc 1 and disc 2 indicators are not lit. Help
antefil wrote:
1) I downloaded the firmware
Totally wrong firmware for a different ReadyNAS model. You should be using this:
12 Replies
Replies have been turned off for this discussion
- antefilAspirant
After unsuccessful attempts to resuscitate. Tried doing this https://kb.netgear.com/29952/How-do-I-use-the-USB-Recovery-Tool-on-my-ReadyNAS-OS-6-storage-system#Desktop_ReadyNAS
I can't start itI took the firmware here
antefil wrote:
After updating the firmware, the device does not start. I can't connect to it because there is no ip address. the radar does not see the device. The disc 1 and disc 2 indicators are not lit. Help
What firmware were you running before you did the update? Is it possible that you were running 6.3.x or earlier?
Also, try removing the disks (NAS powered down), and then power up the diskless. Do you see any LEDs (including power)? Does RAIDar find the NAS with no disks inserted?
- antefilAspirant
First there was the firmware Software Version 6.1.6. I have upgraded to 6.1.7 after which 6.1.8 after which 6.1.9.
After successful updates, I launched Software Version 6.10.8. The device rebooted and no longer turned on.
The Power bulb lights up and Acta. Without disks, only the power button
antefil wrote:
First there was the firmware Software Version 6.1.6. I have upgraded to 6.1.7 after which 6.1.8 after which 6.1.9.
After successful updates, I launched Software Version 6.10.8.
So you ignored this warning?
ReadyNAS 102, 104, and 2120 systems must not be updated directly to 6.10.x from 6.3.x or older firmware. They must first be updated to either 6.2.5 or 6.3.5 then to 6.5.2 and then to 6.10.x.
That might not be fixable. You could maybe try a USB recovery. You could also try inserting a single unformatted ("blank") disk, and then power up. See if the system does a factory install.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!