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Forum Discussion
Hillbill
Dec 10, 2015Aspirant
15 Files Changed
Hi There, Just acquired a ReadyNas 104, and looking for a bit of advice on the ReadyCloud App, for which I can't find an answer to in any documentation or on this forum. System has been set u...
Hillbill
Dec 13, 2015Aspirant
Hi JennC,
I had another issue with the ReadyCloud App following a Windows update on Friday, the app wouldn't initialise, so I had to re-install and hoped it might resolve the issue, but alas, no. So I have been on to support and currently have a ticket raised. The first line support guy has downgraded my ReadyClient App to 1.7, as there is apparently known issues with Windows 10, but I still have the 15 folders issue, and now the client seems to make up it's own mind whether it initialises!
I'm awaiting further contact from 3rd line support so I'll let you know if it's resolved.
Regards,
Paul.
BrianL2
Dec 13, 2015NETGEAR Employee Retired
Hi Hillbill,
Can you confirm if there is a local share from your ReadyNAS that has the same folder name in your PC? This usually happens if that's the case.
I look forward to your response.
Kind regards,
BrianL
NETGEAR Community Team
- HillbillDec 13, 2015Aspirant
Hi BrianL,
If I'm understanding your question correctly, then yes, there are 2 shares on the ReadyNAS that correspond with folder names on the Windows PC, and those are the default Music & Video Folders on the ReadyNas, they match the corresponding folders on the PC. Although I am only sync'ing the Music folder at present using the ReadyCloud App. The Pictures & Documents folder on my PC are sync'ing to custom created, differently named folders on the ReadyNAS.
Regards,
Paul.
- BrianL2Dec 13, 2015NETGEAR Employee Retired
Hi Hillbill,
Could you send some screenshots of the shares in your ReadyNAS and the folders (documents) in your PC.
Kind regards,
BrianL
NETGEAR Community Team- HillbillDec 15, 2015Aspirant
Hi BrainL,
I did try to PM you the screenshots on Sunday, did you get them?
Regards,
Paul
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