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Forum Discussion
2014 Firmwareupdate CC3D for Seagate Barracuda Green Drives
After running flawlessly for over a year, I've finally been hit by the bug that causes these drives (ST2000DL003-9VT166) to drop out. I found the original thread (viewtopic.php?f=24&t=64510) on t...
Ha! Funny guy, I never would have thought of that. I was hoping to avoid the frustration of dealing with Seagate and having them tell me I have the latest version and they have no clue.
AND: I've actually been on a call for the past 25 minutes with what could be the MOST HELPFUL support person ever at Seagate, and he can't find the new firmware anywhere, and after talking to his supervisor, basically came back and said according to their system cc32 is the latest version and I'm good to go (I suspect he is over his time allotment per call).
SOOOOO, back to my first question - anyone got a link to the file? Or maybe a Seagate case number where they actually got the file?
UPDATE: Another 15 minutes with a supervisor, and while both guys very helpful, no closer to a solution. He is now going to "investigate" further and get back to me.
Comment: Someone from ReadyNAS should have gotten a case number/contact/reference number at Seagate so that customers that bought these drives off the HCL and got burned could easily call Seagate and have their problem remedied - or ensure that you keep getting fresh download links and update the sticky.
And @Seagate, WTF, how many people have called you about this problem and yet despite providing solutions more than once you still are working the problem as if it's the first time? Talk about process inefficiency and waste of money...
AND: I've actually been on a call for the past 25 minutes with what could be the MOST HELPFUL support person ever at Seagate, and he can't find the new firmware anywhere, and after talking to his supervisor, basically came back and said according to their system cc32 is the latest version and I'm good to go (I suspect he is over his time allotment per call).
SOOOOO, back to my first question - anyone got a link to the file? Or maybe a Seagate case number where they actually got the file?
UPDATE: Another 15 minutes with a supervisor, and while both guys very helpful, no closer to a solution. He is now going to "investigate" further and get back to me.
Comment: Someone from ReadyNAS should have gotten a case number/contact/reference number at Seagate so that customers that bought these drives off the HCL and got burned could easily call Seagate and have their problem remedied - or ensure that you keep getting fresh download links and update the sticky.
And @Seagate, WTF, how many people have called you about this problem and yet despite providing solutions more than once you still are working the problem as if it's the first time? Talk about process inefficiency and waste of money...
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