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Forum Discussion
Ouija
Nov 03, 2016Aspirant
214 nothing but problems trying to setup and install Plex
I seriously am not this "computer stupid" so either this unit is the demon spawn from hell, or this is a horrible product! Perhaps this information below will help someone else, possibly help me diag...
- Nov 04, 2016Well, no luck on a replacement 214, but since it was bad hardware Fry's happily took back the 214 and the 3x3TB drives. Sorry to Netgear but due to the bad taste I got from the 214, for only $60 more I walked out with a Western Digital MyCloud PR4100 that had the new Intel processor and 4x2TB Red drives all preinstalled that supposedly can also easily run Plex and transcode.
Ouija
Nov 05, 2016Aspirant
Final note. Your competitors MyCloud4100 is on my network, running Plex with the latest firmware and it took under 30 minutes, Led display works properly and 0 calls to tech support.
mdgm-ntgr
Nov 05, 2016NETGEAR Employee Retired
You sent in screenshots, not the logs but seeing you've returned the unit I don't think there's anything more that can be done.
- OuijaNov 05, 2016Aspirant
Apologies, apparently they didn't get attched last time to the e-mail. I just e-mailed them to y'all a minute ago (and attached the zip for real this time) in hopes it can help y'all build a better product. :-)
- mdgm-ntgrNov 05, 2016NETGEAR Employee Retired
Not sure what caused those weird errors on the display but it looks like Plex wasn't installed properly. Without remote access to the system I can't investigate further.
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