Forum Discussion

Aspirant

Jun 14, 2022

admin password forgotten on RN104 NAS

Hi All, my old PC crashed and now I'm not able anymore to access my NAS 104. Unfortunately, I have forgotten my login and password. Do you have any suggestion on how to solve the problem, without lo...

StephenB

Guru - Experienced User

Jun 14, 2022

jj2266 wrote:

Hi All,

my old PC crashed and now I'm not able anymore to access my NAS 104. Unfortunately, I have forgotten my login and password. Do you have any suggestion on how to solve the problem, without loosing all my data?

The account name is admin.

You can reset the password back to password by doing an OS reinstall from the front panel. See pages 28-29 here: https://www.downloads.netgear.com/files/GDC/READYNAS-100/ReadyNAS_%20OS6_Desktop_HM_EN.pdf

This shouldn't affect your data, but there are a couple of other settings that will also be reset.

The network will be reset to use DHCP and no bonding
Volume quota is turned off (it can be turned on again on the volume settings wheel).

jj2266

Aspirant

Jun 15, 2022

Thanks StephenB, I'll try.

So, is there a risk to loose all my data?

Thanks again.

Sandshark
Sensei
Jun 15, 2022
You should always have a backup of your data. There are always things that can go wrong. Some have found that just the re-boot associated with a re-install or OS update can be the last straw and result in a problem with the data volume.

But that said, an OS re-install is designed to not harm your data. But you do need to be careful not to do a factory default by accident, as that will wipe the drives.