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Forum Discussion
jj2266
Jun 14, 2022Aspirant
admin password forgotten on RN104 NAS
Hi All, my old PC crashed and now I'm not able anymore to access my NAS 104. Unfortunately, I have forgotten my login and password. Do you have any suggestion on how to solve the problem, without lo...
jj2266
Jun 15, 2022Aspirant
Thanks StephenB, I'll try.
So, is there a risk to loose all my data?
Thanks again.
Sandshark
Jun 15, 2022Sensei
You should always have a backup of your data. There are always things that can go wrong. Some have found that just the re-boot associated with a re-install or OS update can be the last straw and result in a problem with the data volume.
But that said, an OS re-install is designed to not harm your data. But you do need to be careful not to do a factory default by accident, as that will wipe the drives.
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