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Forum Discussion
Alerts: Add Button is missing - Can only send alerts to one person #27358988
I just purchased a ReadyNAS 202 for our company (firmware 6.3.4).
I have alerts working (would only work with DHCP, never with Static IPs - which sucks because we can't use the FQDN to connect via IE due to our firewall), but would like to add more than one person to the email list.
I can't use the ";" between email addy's because NAS hates it.
But there isn't any other option.
When checking the documentation, it seems there SHOULD be an 'Add' button in the Alerts field, but there is none.
Do I have a different GUI version than others that only allows for one email recipient?
I sure hope not. We have multiple people that need to see these alerts.
Thanks,
Hank
5 Replies
Hi Hank1974,
Welcome to the community!
Update your Firmware to the latest (release notes for both 6.5.0 and 6.5.1) and take time to read the ff. articles before you proceed.
Firmware Upgrade Guide and Tips
ReadyCLOUD to MyNETGEAR Single Sign-On FAQ
Kind regards,
BrianL
NETGEAR Community TeamHi Hank1974,
Are you still having issues with your ReadyNAS? Kindly post back or update this thread.
Kind regards,BrianL
NETGEAR Community TeamYou do need to update the firmware to see the UI shown in the articles as my colleague mentioned. You'll find it easier to work with the updated UI.
Please make sure you are using the ARM firmware image as that is the one for your NAS. Uploading the zip file should work, but it would be best to unzip the .zip file and try uploading the .img file.
On old firmware you can use a space rather than a ; as a delimiter when configuring email alerts. In the updated UI adding email alert recipients is much more straightforward.
I tried uploading the ARM file in both .zip and .img format and both failed.
There's no error message as the wheel just continously spins forever.Regarding my IP configurations, I use the same DNS IP's for both static and DHCP. HTTP and HTTPS are also green and configured properly.
Hi Hank1974,
I've sent you a PM. Kindly check your inbox.
Kind regards,
BrianL
NETGEAR Community Team
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