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Forum Discussion
AntiVirus No Longer Updating
Since 30th September, I have been getting an email from my RN214 advising me that the "Antivirus scanner definition file update failed due to download failure. Check your Internet connection." I ...
And NOT from Netgear.
And NOT from Netgear.
Obviously not, since they exited the NAS business years ago.
And left their loyal customers high and dry without any support or a mechanism to support ourselves.
And left their loyal customers high and dry without any support or a mechanism to support ourselves.
Of course the forum is still active.
IMO, the EoL consequences for NAS firmware are more significant than they are for switches and routers. Switching to a new NAS vendor is far more difficult than getting a different brand of switch or router.
They did notify 4.x and 5.x customers when their firmware went EoL back in 2016. I provided some feedback to Netgear saying that it would have been much better if they had done the same with OS-6.
Your point is valid and accepted. Changing ecosystems is never fast or easy.
My point was that when they wanted to get out of the NAS market they could/should have open-sourced the firmware so that we could continue to maintain it ourselves. It was not as if they were going to hurt future upgrades/sales of new NAS devices!
The hardware was, and still is, too good to simply be thrown away because the antivirus tool is too old or that Samba etc have been updated. With access to the source code the user base could have provided ongoing patches and updates to allow users to hold onto their investments with security and reliability until the hardware dies a natural death.
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