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Forum Discussion
sdouek
Dec 15, 2016Guide
Arghh Nas failure again.
This is for my Ready Nas Business Pro. After the debacle of crashplan and since my nas was unable to upgrade to the new version I disabled it. I bought a Seagate 8 TB drive and proceeded to b...
JBDragon1
Dec 19, 2016Virtuoso
I'm not a fan of the Backup solutions built into the ReadyNAS. They seem pretty primative and you can't trust them. I had a bad HDD I guess that I was backing up to, and not once did the software say there was any problem. So I ended up losing Data. Makes kind of a worthless backup, wouldn't you say?
I hear support won't help you if you SSH into your NAS. The last you you ever want to do on a NAS is a hard shutdown, especally while it's busy doing something. That's a good way to screw things up. I have a Seagate 8TB Backup drive myself and need to get a second one. The Backup I did on that one turned out fine. I format to NTFS now just for the simple fact I can pop the drive into my PC system and easily read it. The btrfs format I won't use now as I don't have any way to read it other then through the NAS. I still need to find a better backup solution then the crap backup software built into the ReadyNAS. It doesn't do the most basic things like make sure there's enough space to backup to!!! You basically have to manually figure out how much space each directory is going to take up, add it up and make sure it doens't go over the space you have on your backup hard drive. i mean really??? Just one of a number of dumb things it doesn't do or I can't figure out. If I can't figure it out, it's much to complecated for a normal person.
Hopefully someone here can help you. You can try calling Netgear Support and see if they can fix things. It won't hurt to try.
mdgm-ntgr
Dec 19, 2016NETGEAR Employee Retired
Whatever solution you use for backup with any device you should verify from time to time that it's working well.
You should also have multiple backups so if there is a problem with one you can use the other.
Using USB HDDs the inevitable failure of disks at some point is a problem.
It's standard practice for a backup device to be configured to hold more storage than what it is backing up.
There are other options than backing up to a USB disk e.g. backing up to another ReadyNAS.
- JBDragon1Dec 19, 2016Virtuoso
Well I have over 13TB on my NAS. The largest HDD I know of is 10, so kind of hard to do that. So I have a 8TB HDD and 3TB HDD that I used. The new 8TB was fine, the 3TB seemed to have issues. Yet not a single error message which backing up to it. To me that's a pretty big problem and seems to be a basic feature any halfway decent backup program would let you know.
How many backups do I need? How about I had 5 backups and 1 drive out of all 5 of those backup's were bad and yet not a single time the NAS told me there was any problem. What then? Again, the backup software seems really primative to backup software I've used 20 years ago. It really shouldn't be this complecated. I shouldn't be told all is good when it's not and then try and restore the next day and it's mostly garbage. It makes no sense. It's pointless for the NAS to spend hours backing up data to a HDD that has issues and then doesn't inform anyone of those issues. It formated just fine, it Backed up just fine and that is what it showed. So it's a big fat liar. How can anyone trust that? I can't!!!
I can't see how spending a bunch of money to backup to another ReadyNAS fixes anything other then spending a bunch more money. It's the same backup software. That's a single backup and you're just telling me I could have more then that. How do I verify a backup on a backup I did the day before? Do I now manually check each and every file myself. All thouands of them? For some reason the backup software can't verify what the hell it's doing, that's clearly the case. It's just blindly copying. If it fails, it doesn't care, it doesn't tell you, it keeps on going. One bad copy after another bad copy until it's finished and tells you all is well.
- StephenBDec 20, 2016Guru - Experienced User
JBDragon1 wrote:
I can't see how spending a bunch of money to backup to another ReadyNAS fixes anything other then spending a bunch more money. It's the same backup software.
I understand the frustation. But I did want to add that I've had no issues with using rsync to back up ReadyNAS->ReadyNAS. I do get email alerts if the backups fail. And the destination NAS runs regular maintenance functions (scrub, disk tests), which so far has let me know when there are problems not related to the backup itself. Another benefit is that you can expand the backup volume as primary storage expands.
I agree that backup with verify would be extremely useful, esp. with USB backups. If that's not on the idea exchange, perhaps add it. Verification should also be possible as a stand-alone task.
I've had trouble with USB drive reliability (years ago I used them for PC backups - I've never used them with ReadyNAS). Personally I don't trust them much. If anything their reliability has gotten worse since then, not better.
My own policy for backup is to have 3 copies including the original. There's always risk of course, but I haven't lost data since I began that policy perhaps 10 years ago.
- mdgm-ntgrDec 20, 2016NETGEAR Employee Retired
The built-in backup manager does report failures with backing up.
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