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Forum Discussion
Campus
Jun 22, 2016Luminary
Avoid Seagate ST8000VN0002 - Horrible noise issue!
Hi, I have installed four of the Seagate ST8000VN0002 in my RN716x and just finished the resync of all disks. Unfortunately I now have an annoying beeping/humming noise when the disks are idling....
Campus
Jun 22, 2016Luminary
All four are humming and SeaTools reports no problem. Seagate support says this is normal behavior. This video shows the problem: https://www.amazon.com/gp/customer-reviews/R2V7JYAOVTZ587/ref=cm_cr_arp_d_rvw_ttl?ie=UTF8&ASIN=B01BBKYNJG
dschwartzer
Jun 22, 2016Luminary
Campus:
Havde you shared that video with Seagate Technical Support. I would really question if that is "normal" for any hard drive. Personally, I use the ST1000NV01 disks and do not have any noise from them.
All that said, it sounds like the noise may be getting magnified by the enclosure in some way. Have you tried removing and re-seating the disks in the ReadyNAS to make sure they are not rubbing against anoything in the case. I would also try putting a single disk in each of the four bays (one at a time) to see if a particular drive/bay is producing the sound.
I suspect that won't resolve the issue but it would be worth a try before going back to Seagate. My experience with Seagate Tech Support has been very good and I think if you do a reasonable amount of trouble shooting and can narrow this issue down to a single disk, they may be more willing to RMA it.
Hope that helps.
Regards,
David
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