NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Gearmeister
Dec 31, 2021Aspirant
Backup Failure during copy
During backup from W10 Machine to the ReadyNAS 214, I get a failure about five minutes into it. The backup but then stops with the log below as the result. Not sure what they permission issue. This is a backup of the C drive. I can do a copy from D drive with no problem on the same machine. Not sure what's going on with all the permissions. I truned off all the anti-virus software but get the same result. The credentials for access to the machine test out fine. Any help would be appreciated.
Vitals below.
Firmware 6.10.6
---log file contents---
Backup Job Name: HPW10Cdrive
Backup Job Type: Incremental
Protocol: cifs
Backup Source: [remote:cifs]///192.168.1.24/C
Backup Destination: [HPW10Cdrive]/
Backup Start Time: Thu Dec 30 2021 5:29:43 PM
Backup Finish Time: Thu Dec 30 2021 5:39:35 PM
Backup Status: Fail: Failure during copy.
Cannot read file 'DumpStack.log' (error: Permission denied)!
Failed to copy file '/data/HPW10Cdrive/DumpStack.log' (error: Permission denied)!
Cannot read file 'DumpStack.log.tmp' (error: Device or resource busy)!
Failed to copy file '/data/HPW10Cdrive/DumpStack.log.tmp' (error: Device or resource busy)!
Cannot read file 'Program Files/Bitdefender/Bitdefender Security/DomainsLeaks_v2.db' (error: Permission denied)!
Failed to copy file '/data/HPW10Cdrive/Program Files/Bitdefender/Bitdefender Security/DomainsLeaks_v2.db' (error: Permission denied)!
Cannot read file 'Program Files/Bitdefender/Bitdefender Security/ProfilesData/S-1-5-21-2668375826-3106449030-4069653337-1001/ondemandal.xml' (error: Permission denied)!
Failed to copy file '/data/HPW10Cdrive/Program Files/Bitdefender/Bitdefender Security/ProfilesData/S-1-5-21-2668375826-3106449030-4069653337-1001/ondemandal.xml' (error: Permission denied)!
Cannot read file 'Program Files/Bitdefender/Bitdefender Security/ProfilesData/S-1-5-21-2668375826-3106449030-4069653337-1002/ondemandal.xml' (error: Permission denied)!
Failed to copy file '/data/HPW10Cdrive/Program Files/Bitdefender/Bitdefender Security/ProfilesData/S-1-5-21-2668375826-3106449030-4069653337-1002/ondemandal.xml' (error: Permission denied)!
Cannot read file 'Program Files/Bitdefender/Bitdefender Security/ProfilesData/S-1-5-32/ondemandal.xml' (error: Permission denied)!
Failed to copy file '/data/HPW10Cdrive/Program Files/Bitdefender/Bitdefender Security/ProfilesData/S-1-5-32/ondemandal.xml' (error: Permission denied)!
Cannot read file 'Program Files/Bitdefender/Bitdefender Security/ProfilesData/system/ondemandal.xml' (error: Permission denied)!
Failed to copy file '/data/HPW10Cdrive/Program Files/Bitdefender/Bitdefender Security/ProfilesData/system/ondemandal.xml' (error: Permission denied)!
etc.
2 Replies
Gearmeister wrote:
During backup from W10 Machine to the ReadyNAS 214, I get a failure about five minutes into it. The backup but then stops with the log below as the result. Not sure what they permission issue. This is a backup of the C drive. I can do a copy from D drive with no problem on the same machine. Not sure what's going on with all the permissions. I truned off all the anti-virus software but get the same result. The credentials for access to the machine test out fine. Any help would be appreciated.
Not all folders on the system drive can be backed up with SMB.
You could use Windows Backup (set to back up to the NAS). https://kb.netgear.com/24913/How-do-I-back-up-my-Windows-PC-to-a-ReadyNAS-OS-6-system-using-Windows-Backup-and-Restore
Personally I use Acronis TrueImage (which also can back up to a NAS network folder).
- GearmeisterAspirant
StephenB,
Thanks for ther reply. I'll give that a shot. :Plus, I've used Acronis in the past and found it to be very robust.
-G
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!