NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Backup Status: Fail: Destination cannot be accessed.
Hi,
We have been having issues with our ReadyNAS 202, it has recently started failing on the backup to an external HDD. The error recieved is:
Backup Status: Fail: Destination cannot be accessed...
Hi jstammers
Welcome to the Community!
What firmware is your NAS running? What port are you using for the Ext drive? there is a chance that the USB name changes reason why it can't be accessed by the Backup job. If you are using the port where it is connected this might resolve it.
It might be better to check on the logs, can you provide me a google drive link through PM? If your NAS is not yet updated, I would advise to do so.
Regards
Hi Marc_V
The firmware is up to date 6.9.5.
Each Ext HDD drive has its own cable, in a specific port, so the drives get connected to the same port each time.
I think I may have solved it. I was using the Ext HDD root as the destination. I have added a folder on the drive, and set the Path Destination as this folder.
I could run a backup manually now, so I have caught up on last nights failed backup. I have formatted and added the folder on the Tues/Thur drive now, and set the new Path/Destination.
It will run on schedule tonight, and we shall see if we have any issues after this change.
I will update the thread tomorrow if this hasn't resolved the issue.
The log doesn't actually show a reason other than "Backup Status: Fail: Destination cannot be accessed."
James
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
