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Forum Discussion
Kallmyr
Oct 02, 2016Aspirant
Blocked serial numbers on second hand purchase
As Ready Duo NAS has been on the market for some time it is of course sold as a second hand in for example eBay.
I have five ReadyDuo NAS and all of them bought secondhand. Works fine, but OBVI...
mdgm-ntgr
Oct 02, 2016NETGEAR Employee Retired
ReadyCLOUD is for ReadyNAS units running ReadyNAS OS 6 not for your Duo. That's why you can't use it with ReadyCLOUD.
Kallmyr
Oct 03, 2016Aspirant
Still not answered my question number two...
I have five ReadyDuo NAS and all of them bought secondhand. Works fine, but OBVIOUSLY Netgear did think about that as the previous owner is still registered on the serial number I now have. I have tried to ask the previous owners to unregistered from the serial number, but without success.
So PLEASE Netgear think again, and most of all solve this issue by letting me register my NAS towards my own account!
So what to do? I mean it could not be that difficult to see for example where the NAS Duo is and that they had the same IP address, i.e. same owner! Otherwise Netgear will kill the second hand business imidiatly... As a second owner never could register his units on his account...
Right?
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