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Forum Discussion
can data be recovered from a single failed drive?
The question is almost, but not quite, as dumb as it sounds. I have an Ultra 6+ with a single x-raid-2 volume comprised of four 3TB drives. One drive failed, and is no longer recognized by the R...
alexofindy wrote: One drive failed, and is no longer recognized by the Readynas, or several computers I tried. It spins, but can't be accessed, and therefore can't be erased.
When you say that the drive isn't recognized, does that mean that you can't see any partitions on it, or does it mean that the computers aren't even aware that it's been connected? If your computers can see that the drive is present, it might still be erasable using the ATA "Secure Erase" or "Enhanced Secure Erase" commands; the easiest way to try that, if you can spare $5, is to download Parted Magic: https://partedmagic.com/
alexofindy wrote: I have some degree of concern about data security. Can I safely return the failed drive to the manufacturer (Seagate) under the warranty, and not worry about data security?
Seagate's "Media Sanitization Practices During Product Return Process" document:
https://www.seagate.com/files/www-content/support-content/warranty/_shared/masters/SeagateMediaSanitizationPractices%2005-Oct-2011%20FINAL.pdf
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