Can I read a readynas drive on my PC?

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Royalblue wrote:

Using a clean drive worked, I was able to create a new volume and it booted fine.

 

I tried to access the boot menu with the reset button held in but again I only got the Normal option? 

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So you have two sets of issues.  One is the failure of the reset button, the other is that the volume won't mount.

Earlier (post 16) I posted the ATA and disk spin-up issues that are in your logs.  In post 17, you replied saying that when you tested the disks they passed.  And the single disk appears to be working ok.

That suggests that the disk issues might be due to inadequate power.  That could be an issue in the chassis, or it could just be a failing power adapter.  So that could be something to explore.  

However, I think the main issue now is to try to get the files off the existing disks.  Since we can't get the NAS into tech support mode, your options are limited. Options include

1. Purchase ReclaiMe and enough enclosure(s) to allow you to connect all the disks to a Windows PC
2. Contract with a data recovery service, and have them offload the files for you.
3. Try a USB recovery with the new disk in place, in hopes that it will fix the reset button problem.  If that works, then try tech support mode.
4. Purchase a replacement ReadyNAS (used), so you can boot up in tech support mode

Options 3 and 4 can be risky, especially for folks with no experience with the linux command line interface.