Forum Discussion

Aspirant

Jun 02, 2020

Cannot access my ReadyNAS

I have a Netgear ReadyNASRND2110 that used to be accessed from my previous router, but after switched to Google WIFI I cannot "see" the device from windows anymore. According to Google support I need...

StephenB

Guru - Experienced User

Jun 03, 2020

Fralle01 wrote:

According to Google support I need the port number to open up the Google router. Does anybody know where to find the port number?

Don't know what they are thinking, but that is incorrect.

Fralle01 wrote:

I have a Netgear ReadyNASRND2110 that used to be accessed from my previous router, but after switched to Google WIFI I cannot "see" the device from windows anymore.

Did you configure a static IP address on the NAS? If so, it is likely that your new router is using a different IP address space.

Try using RAIDar and see if it can find the NAS (version 6.5 is fine for this): https://kb.netgear.com/20684/ReadyNAS-Downloads

If it does discover the address, then check the first three fields (xxx.xxx.xxx ) with the ones used by your new router. If they don't match, then the NAS IP address is no longer compatible with your network. There are a couple of ways to fix this, but let's first confirm that is the problem.

Fralle01

Aspirant

Jun 03, 2020

RAIDar discovers the NAS from PC, and IP adress are found 192.168.1.1, status i "in good shape" :-)

Now I need to try to find out there to find the IP adress on the Google router.

TIps?

JohnCM_S
NETGEAR Employee Retired
Jun 03, 2020
Hi Fralle01,

May I know the IP address of your Google router?

Do the first three fields of the ReadyNAS' IP address and Google router's IP address match?

Regards,
Fralle01
Aspirant
Jun 03, 2020
According to Googel WIFI the LAN IP group starts with 192.168.86.20, ends up with 250
- Fralle01
  Aspirant
  Jun 03, 2020
  I.e. no match, som how do I change the IP adress at the NAS without access?
  - JohnCM_S
    NETGEAR Employee Retired
    Jun 03, 2020
    Hi Fralle01,
    
    You have a couple of ways in changing the IP address of your ReadyNAS.
    
    The first one is doing an OS re-install (be careful not to do a factory reset). This will set the NAS to get an IP address automatically from the router and also reset the admin password to default. Before you do the OS re-install, it will be best to check first the exact version of your ReadyNASDuo. You may check it here.
    
    If it is Duo v1, you can check this article for the steps on how to access the boot menu and select OS re-install. If it is Duo v2, you may check this article for the OS re-install.
    
    The second one is directly connecting a PC to the ReadyNAS via Ethernet cable, then assign a static IP address to the PC on the same range as your NAS. You will then access the NAS local admin page of the NAS (https://<NAS IP address>/admin), then configure it to get an IP address automatically.
    
    Regards,