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Kardano's avatar
Kardano
Luminary
Jan 04, 2018
Solved

Cannot register new readynas RN316

I get my new readynas RN316 from Amazon.de today. Unit was original packed.

When I try register with my.netgear.com i get this:

This Serial number has already been registered in our system by a support representative.

 

I need help, because there is no option for help with non-registered unit with serial on your help site. Help is for  registerred profucts or for product without serian no.

 

Thanks.

  • w i see it is registerren in my account already.. I Think it is from adding to my readycloud/mynetgear account. Nice.

     

    Thankns.

2 Replies

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  • w i see it is registerren in my account already.. I Think it is from adding to my readycloud/mynetgear account. Nice.

     

    Thankns.

    • mdgm-ntgr's avatar
      mdgm-ntgr
      NETGEAR Employee Retired

      Yes, when you add an unregistered ReadyNAS to your ReadyCLOUD account it automatically registers it.

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