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Forum Discussion
Can't access Admin Page after update to 6.6.0
Hi all,
I've today upgrade my readynas to 6.6.0, but after this I'm not able to see my Adminpage anymore.
I can find the Readynas through RAIDar, but I can't get access to download logs or diagnostic. However I'm able to browse the folder inside readynas, through http://readycloud.netgear.com/.
But I'm not able to get into Adminpage. Please help me out with this problem. I have already tried to make a OS Reinstall, but nothing changed.
I did a upgrade through Adminpage to 6.6.0 from 6.5.2.
HELP IS NEEDED!!!
8 Replies
I'm having the same problem. My system hung up (for an hour) after the install and had to be manually rebooted to get it to work again, now I cannot open my Admin page.
I just tried getting back into my admin page, I changed my user name from the user name I had chosen to my email address associated with the account. It worked and I am able to browse the admin page. I hope this helps you to get into your system.
- What do you mean? I don't even get into the login screen when I click adminpage. It loads for a couple of minute and then it gives error, saying that it wasnt possible, plesse check connection, reboot readynas and yada yada yada...
Wish I didn't make the upgrade. My system have been working perfect for 1 year with all other upgrades and now this upgrade broke it...
I reslly need help with this issue. I have more than 10TB data, so a factory reset is out of question. I think its a problem with services. Because when I go to NAS Util app on android and click services, then the app crashes, which it normally doesnt.I got to mine by going to the readycloud page, I clicked on manage, then admin page. It opened another tab in my browser and prompted me for my user name and password. I changed the user name to my email address and it opened up for me.
Now before doing all of this my nas would not respond to anything and I had to hard reboot it, ie I unplugged it and let it sit for a minute. After I plugged it back in it allowed me to access the readycloud page and from there I could finally get to the admin page. Before the reboot my computer could not access the readycloud or the admin page. I hope this helps.
I had the same problem - no admin page after the 6.6.0 update. I was able to ssh in as root and saw a continual stream of message in the apache logs (/var/log/frontview/error.log, IIRC) complaining about mod_wsgi. I tracked that down in the apache configuration and commented it out. I also had to delete 3 symlinks in /etc/apache2/sites-enabled for some apps previousl installed - PHP, python, and htop. After that the interface started.
HOWEVER, I cannot run any apps, e.g. the antivirus plugin, the SMB configuration, or most importantly to me ReadyNAS Surveillance.
All in all this seems like a badly broken release; hopefully a fix is coming soon. Also hope that ReadyNAS Surveillance will be avaialble in the app store again! It seems to have disappeared so I can't even try re-installing it!
-Rob
Somehow I can't access admin page again. This happens for me like every 3-4 days. I can connect to the readynas by using android app NAS Utils, see all settings and so on. I can connect and see my nas through readycloud.netgear.com. But I can't connect to my admin page and can't either connect to my FTP.
What is happening? I still have firmware 6.6.0. Please help me out with this problem
This could be a hardware issue, so it is worth pursuing. Have you tried Netgear support?
If you are the original purchaser, and bought between 1 June 2014 and 31 May 2016 you are entitled to lifetime chat support.
Otherwise, you would need to get paid support (ask about per-incident). They wouldn't charge (would refund) if it turned out to be hardware.
Another avenue is to back up the data, do a factory reset, rebuild the NAS and reload the data.
A hardware issue would seem unlikely.
Can you download your logs using RAIDar 6.2 and send those in (see the Sending Logs link in my sig)?
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