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Can't access admin panel (ReadyNAS 102)
After turn on my NAS gets IP address 192.168.2.25 I can ping it from my PC. Power led blinks constantly after power up, I can turn it off only by unpluging power cord. I can't access admin panel by b...
Hello RcR,
Welcome to the community!
The OS and data are saved to the disk that is inserted to the ReadyNAS chassis. Without any disks, it is useless, you will not be able to access its admin page. SSH is also disabled by default so if you want to access it via SSH, you need to get to the admin page first then enable it from there. The Telnet access is designed for engineering and L3 support.
Regards,
Probably you should open a support request.
What happens if you remove the disks (unit powered down)? Does RAIDar show you "no disks" when you power up? Note you need RAIDar 6, the older versions won't show firmware on the RN102.
Best to keep track of which disk goes in which slot BTW.
FWIW, Netgear considers the RN100 and RN200 as "home" products, RN300 and above are "business" products. An RN312 would likely have been a better choice for business use.
First of all thanks for fast reply. I have opened support request as suggested.
I am using RAIDar 6.0. When disks are removed state says - no disks installed. But still no access from browser and power led is blinking, no firmware version status either. With disks RAIDar it tries to install them for hours (I waited 8) with no resault, also tried with one disk seperetly and diffrent slots (here waited only 1-2 hours). Anyway I think I should have access to admin in browser at least I suppose it should work with or without disks.
It is small 3 people company ... just like home ;).
What disks are you using (specific model)? Was the unit up and running before, or is this the initial install?
RcR wrote:
It is small 3 people company ... just like home ;).
Many customers don't see the home/business split the same way as Netgear. (Home users buy RN500 series, and small business will buy RN100). But Netgear does organize support using their classifications. Availability of weekend support, etc. differs for the "home" models.
It is initial install. First I simply powered it on, checked ip on router and was about to connect to admin panel through browser. I couldn't connect so I powered it off, installed formatted disks from my old NAS (2x Samsung HD503HI)) and left it overnight after initializing format through RAIDar. In the morning (today) the disks wasn't initialized so I tried diffrent combinations with one drive in diffrent slot without success. I will have 2 new WD RED 1 TB drives on tuesday (which are on compability list, so one uncertainty will be out). Anyways what i fail to understand is why I can't access admin panel without discs (or login through ssh, only telnet asks for login - I assume root, but don't know the pass). Are all the admin tools installed on discs from internal memory and only then NAS is accessible through browser? It would be some sort of answer and possibly the solution will arrive with new disks, strange but it is only logical solution I can think of if NAS is working properly. Anyways I talked with my local hardware provider and he is willing to exchange my unit on monday so hopefully my problem will be solved this way or as mentioned above by using diffrent discs on tuesday.
I am aware of companies diffrent aproach towards company/home products support. Still I am using more than one netgear hardware and always assumed it as trustworthy and was a bit shocked about possible out of box malfunction.
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