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Forum Discussion
MVega14
Feb 24, 2020Aspirant
Can't Access Web GUI after app uninstall
Hello Can anyone please help ! I know this is a well known issue, lost web GUI access after uninstalling AJAXexplorer app, SSH is not enabled Running on Firmware 6.2.0 Thank you much ...
StephenB
Feb 25, 2020Guru - Experienced User
MVega14 wrote:
Running on Firmware 6.2.0
6.2.0? Or 6.10.2?
MVega14 wrote:
I know this is a well known issue, lost web GUI access after uninstalling AJAXexplorer app, SSH is not enabled
It would be prudent to make a backup of your data (if you don't already have one).
Try doing an OS reinstall from the boot menu. That will also
- reset the admin password to password
- reset the network to use dhcp with no bonding
- disable volume quota (which can be turned back on from the volume settings wheel).
JohnCM_S
Feb 25, 2020NETGEAR Employee Retired
Hi MVega14,
Would OS reinstall also reset other user accounts ? and assuming shares will not be affected
OS re-install will not reset the other user accounts and shares will not be affected as well.
If you can download logs through RAIDar, please download it then you may provide it to us so we can further check the issue. You may send it by uploading it to a file-sharing site then send the download link via private message.
Regards,
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