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Spanfan's avatar
Spanfan
Tutor
Jun 04, 2020

Can't delete a folder

I'm trying to delete and create some folders from my NAS. I've done this in the past without any problem but now after Entering DESTROY I get different messages for different folders

1) "Could not delete due to Snapshot deletion failure Code 1004030000". As far as I am aware I don't have any snapshots.

2) "Could not delete share due to configuration update failure. Commit failed."

 

When trying to reate a new folder I get

"Failed to create share. Please verify that the share name is valid and unique.Could not create requested share Code 101305001"

 This happens whatever name I use

 

Can anyone help to sort this out so i can delete and create folders again?

 

Thanks

 

 

 

 

8 Replies


  • Spanfan wrote:

    I'm trying to delete and create some folders from my NAS. I've done this in the past without any problem but now after Entering DESTROY I get different messages for different folders

    1) "Could not delete due to Snapshot deletion failure Code 1004030000". As far as I am aware I don't have any snapshots.

    2) "Could not delete share due to configuration update failure. Commit failed."

     

     


    Can you download the log zip file from the logs page?

     

    Then ask the mods ( JohnCM_S and Marc_V  ) to analyze the log zip file for you.

     

    Send them a private message (PM), using the envelope icon on the top right of the forum page.  Include a downloadable link to the log zip file in the PM (google drive, dropbox, etc).

     

    Please don't post the logs publicly.

     


    Spanfan wrote:

     

    When trying to reate a new folder I get

    "Failed to create share. Please verify that the share name is valid and unique.Could not create requested share Code 101305001"

     This happens whatever name I use

     


    There will be an error name matches a username in a NAS account.  Some other names are reserved.  Maybe if the name doesn't match a username, you should let us know that the name is.  Though this might be related to the second error above.

    • Spanfan's avatar
      Spanfan
      Tutor

      Thanks, I'll get that done tomorrow. Will I need to explain the problem again in the PM ot just send the log file?

      • StephenB's avatar
        StephenB
        Guru

        Spanfan wrote:

        Thanks, I'll get that done tomorrow. Will I need to explain the problem again in the PM ot just send the log file?


        It's enough to include a link to this thread in the PM along with the request.

         

        They both do log analysis as a courtesy, which often helps resolve issues w/o needing paid support.

         

         

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