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Solved
Can't Factory Reset my ReadyNAS Duo
So I ran across this this ReadyNAS Duo (RND2110-100NAS) at work. The previous IT guy was fired and left no documentation behind and my RAIDar could not detect my NAS when I plugged it into the networ...
If you pulled out the hard drive, hooked it up to your computer, and it was readable right away, then that's not a drive that was ever used in the ReadyNAS unless your computer runs Linux.
You cannot do a factory reset or boot without a drive installed. The unit boots from the drive(s) and a factory default re-initializes the drive(s) from the flash memory so it can boot from them. But you should be able to see the device in RAIDar without one, though you may need to use version 4.3.8 from /ReadyNAS-Downloads rather than 6.3. If it still doesn't show up, then as JohnCM_S said, it's possible the device is broken.
Hi signetdesign,
Welcome to the Community!
If RAIDar cannot still detect the NAS even if there are no disks inside it, it is most likely that the chassis is already faulty.
Regards,
JohnCM_S
NETGEAR Community Team
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