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Silv08's avatar
Silv08
Follower
Jul 28, 2016
Solved

Can't set up my Readynas 10200

I am trying to set up my new Readynas 10200 with a MacBook Pro, but when I get to the screen where I am supposed to name my readynas and set the time zone, I get a 'Device Communication Error' that tells me Readycould temporarily lost communication with my storage system. If I retry, the error comes up again and again. 

I don't have a firewall and can't think of any reason for this to be happening. The leds are steady blue and the router connection isn't getting interrupted.

Does anyone have any ideas about why this is happening and what I can do?

Thank you

Silvia

  • Thank you for your reply! I just solve it by myself.

     

    I login as admin in local mode ( 192.168.1.xxx) and then I went to Cloud tab and turn on the ReadyCloud addon( default was OFF), now everything works pretty perfectly! Thx again!

     

11 Replies

  • Did you try leaving the name alone, and just changing the time zone?

    • JennC's avatar
      JennC
      NETGEAR Employee Retired

      Hello Silv08,

       

      What FW version? Are you getting error message after changing the hostname? If so, did you try entering http:// followed by the LAN IP address of the NAS in the address bar to get back to the NAS admin page? 

       

      Welcome to the community!

       

      Regards,

    • JennC's avatar
      JennC
      NETGEAR Employee Retired

      Hello Silv08,

       

      We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance. 
      If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” so others can be confident in benefiting from the solution. 
       
      The Netgear community looks forward to hearing from you and being a helpful resource in the future!
       
      Regards,

      • Hello Moderator!

         

        New ReadyNas 102 user here. I just bought this machine a day ago and finished up all the cable and power setup and went though the setting. Unfortunately like as OP's problem, I got stucked when it tells me to do the last step (pree the backup button). After like 3 minutes, it automatic cancel my setup.

         

        I tried to power off and on, changing different computer, switching different browser...etc and have no luck with it. Some that got my attention is that even I power off / disconnect my NAS it still status that it found a new ReadyNas on the readycloud page and asks me to set it up.

         

        After some research, I have tried to download the RAIDar software and complete the data syncing thing, turn out it says my NAS status is GREAT and it can even identify my two HDDs that installed on it, "My Computer" shows up the Syncing folder (I'm using Win10)

         

        After all, I can't manage my NAS though my browser.

         

        Here's some information about my Setup:

        NETGEAR ReadyNAS 102

        firmware 6.2.4

        Tp-Link WDR7500

        Windows 10 PC x2

        Macbook x1

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