NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

M3ta's avatar
M3ta
Aspirant
Sep 18, 2022

Cascade+18, null+0 ReadyNas214 locks up/crashes/requires power cycle

I have for the last year or so had intermittent failures of my ReadyNAS 214 device.

Drive health reports all drives are healthy.

Firmware on the host is version 6.10.7 - no updates available for my device.

Logs within the web interface all appear very well... non-verbose, and all healthy.

There are no installed applications on the NAS.

There is 1 iSCSI LUN setup on the NAS and a few SMB shares, but that's about it.

 

When a crash occurs the error message shown on the LCD display varies. Sometimes it's Cascade+18 or Cascade+13, othertimes it's null+0 I'm sure i've seen other numbers associated with those issues.
The unit becomes completely unresponsive to network requests and any button presses on the unit itself. Only physically pulling the power and re-inserting it will reboot the device.


Any ideas what it could be?



3 Replies

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More