NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
ReadyNAS214 not shutting down after firmware update
I just did a firmware update to 6.10.3 for a ReadyNAS214 and now when I power it down, the display indicates do_exit+4d8 and it doesn't turn off. My only option is to pull the power plug out, but this doesn't seem to be very efficient. I shouldn't have updated the firmware now.
Thank you very much for any assistance.
Hi BubbaB808,
As discussed over the private message, you may try turning On the Wake On LAN then turn it Off again if you encounter that LCD error when the NAS is shutting down.
Regards,
9 Replies
Replies have been turned off for this discussion
BubbaB808 wrote:
I just did a firmware update to 6.10.3 for a ReadyNAS214 and now when I power it down, the display indicates do_exit+4d8 and it doesn't turn off. My only option is to pull the power plug out, but this doesn't seem to be very efficient.
The system crashed at that point, so it's the only option you have. Hopefully the system will boot sucessfully - please follow up either way.
FWIW, my own NAS (including an RN202) are all running 6.10.3, and upgraded successfully. Not sure what happened in your case, but it isn't typical.
Thanks, Stephen, for your advice. I am able to plug the power to the NAS and it does boot up. Is it possible to install the same firmware again?
BubbaB808 wrote:
Is it possible to install the same firmware again?
Did it fail? Normally the firmware update is applied on the reboot.
But to answer your question, you can download the arm zip file from https://kb.netgear.com/000061727/ReadyNAS-OS-6-Software-Version-6-10-3, pull the binary image out of the zip, and then manually over-install it on the system->settings page of the NAS admin UI.
Hi BubbaB808,
Can you download the NAS system logs then send it to me? You may upload it to a file-sharing site then send me the download link via private message.
Regards,John, not too sure on how to do that. Can you provide the location and steps for me to do this? Thanks.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
