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Forum Discussion
BubbaB808
May 12, 2020Tutor
ReadyNAS214 not shutting down after firmware update
I just did a firmware update to 6.10.3 for a ReadyNAS214 and now when I power it down, the display indicates do_exit+4d8 and it doesn't turn off. My only option is to pull the power plug out, but th...
- May 16, 2020
Hi BubbaB808,
As discussed over the private message, you may try turning On the Wake On LAN then turn it Off again if you encounter that LCD error when the NAS is shutting down.
Regards,
StephenB
May 12, 2020Guru - Experienced User
BubbaB808 wrote:
I just did a firmware update to 6.10.3 for a ReadyNAS214 and now when I power it down, the display indicates do_exit+4d8 and it doesn't turn off. My only option is to pull the power plug out, but this doesn't seem to be very efficient.
The system crashed at that point, so it's the only option you have. Hopefully the system will boot sucessfully - please follow up either way.
FWIW, my own NAS (including an RN202) are all running 6.10.3, and upgraded successfully. Not sure what happened in your case, but it isn't typical.
JohnCM_S
May 13, 2020NETGEAR Employee Retired
Hi BubbaB808,
Can you download the NAS system logs then send it to me? You may upload it to a file-sharing site then send me the download link via private message.
Regards,
- BubbaB808May 13, 2020Tutor
John, not too sure on how to do that. Can you provide the location and steps for me to do this? Thanks.
- StephenBMay 13, 2020Guru - Experienced User
BubbaB808 wrote:
John, not too sure on how to do that. Can you provide the location and steps for me to do this? Thanks.
He wants you to:
- Download the full log zip file from system->logs (using the download logs control on the right)
- Upload that log zip file to cloud storage (google drive, onedrive, dropbox, icloud, whatever), and get a shareable link to the zip
- send a private message (PM) to him using the envelope icon on the upper right of the forum page. Include the shareable link in the provide message.
- JohnCM_SMay 16, 2020NETGEAR Employee Retired
Hi BubbaB808,
As discussed over the private message, you may try turning On the Wake On LAN then turn it Off again if you encounter that LCD error when the NAS is shutting down.
Regards,
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