NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
BubbaB808
May 12, 2020Tutor
ReadyNAS214 not shutting down after firmware update
I just did a firmware update to 6.10.3 for a ReadyNAS214 and now when I power it down, the display indicates do_exit+4d8 and it doesn't turn off. My only option is to pull the power plug out, but th...
- May 16, 2020
Hi BubbaB808,
As discussed over the private message, you may try turning On the Wake On LAN then turn it Off again if you encounter that LCD error when the NAS is shutting down.
Regards,
BubbaB808
May 12, 2020Tutor
Thanks, Stephen, for your advice. I am able to plug the power to the NAS and it does boot up. Is it possible to install the same firmware again?
StephenB
May 12, 2020Guru - Experienced User
BubbaB808 wrote:
Is it possible to install the same firmware again?
Did it fail? Normally the firmware update is applied on the reboot.
But to answer your question, you can download the arm zip file from https://kb.netgear.com/000061727/ReadyNAS-OS-6-Software-Version-6-10-3, pull the binary image out of the zip, and then manually over-install it on the system->settings page of the NAS admin UI.
- BubbaB808May 12, 2020TutorThe firmware appeared to have installed correctly but just that it doesn’t power off. Do you think if I reinstalled the firmware that this issue could go away? Thanks.
- BubbaB808May 12, 2020Tutor
I tried to reinstall the same firmware again and to no avail. I still get the same error message. I think my only hope is to change out the NAS now to a different manufacturer. I haven't been too lucky recently with Netgear products (went through 3 different routers and this is is my 2nd Netgear NAS that all had issues or died upon firmware updates and they were all outside the warranties too) after being a long time user too.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!