NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

kpollock's avatar
kpollock
Aspirant
Jun 18, 2014

Changed router, can't see NAS

I had my ReadyNas set up working fine with my wi-fi router (connected via a switch).

In order not to clash with my work's network, the NAS was assigned a static IP of 192.168.3.39

I had to replace my wi-fi router as it ceased to work. The new router is now working fine for internet (with std IP 192.168.1.1), and the hard connected PC and the wireless devices are all fine - but I can't see the NAS any more. Can't ping it.

how can I regain access to my NAS?

(Sorry, I can't recall the exact model as I am not near the device right now, but it was bought a couple of years ago)

5 Replies

  • The NAS will need an IP address in the format 192.168.1.x if the routers IP address is 192.168.1.1.
    What is the IP address of the PC from which you are trying to access the NAS?
    If you change the PC and the routers IP addresses to 192.168.3.x then you should regain access.
    Then you should change the network settings of the NAS to the format you wish to use for your lan. All the addresses including the gateway address (the device connected to the WAN) should all have the same first three numbers in their IP addresses.
    Once you have done this you will need to change the PC and router IP addresses accordingly.
  • Your options are

    (a) do an OS reinstall on the NAS. That will change the IP configuration to use DHCP, so you will get an automatically assigned 192.168.1.x address. It will also reset the password to the factory default. The procedure varies, depending on the model - so please follow up with the model number and the current firmware. RAIDar should still be able to tell you the router firmware btw.

    (b) temporarily assign a PC the address 192.168.3.38, with a subnet mask of 255.255.255.0. Directly connect the PC to the NAS (run an ethernet cable between them, with no switch or router in between). You can then access the NAS by entering http://192.168.3.39/admin. Once there, reset the address of the NAS to DHCP.

    (c) if you still have the old router, connect the NAS and a PC to it (no need to connect it to the internet). Then you can access the NAS as before. Reset the address to DHCP, then re-cable to use the new router.

    The best way to set up the NAS IP address is to leave it at automatic, and then reserve an address for it in the router. What router model are you using?
  • vandermerwe wrote:
    StephenB , in paragraph b you presumably mean 192.168.3.38?
    Yes, thx for the catch. I edited the original post.
  • Thanks guys! Confirmed what I thought. I suspect the old router was set to be 192.168.3.1 but since it's totally dead I couldn't confirm. Just need to decide which one to change now! And thanks for the tip that i can connect direct to the NAS with an ethernet cable - I wasn't sure!

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More