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Forum Discussion
Community login problem
When setting up my readynas I had problems resetting the Nas using a password--it wasn't ever recognized, and I wasn't able to change it by email. I got around that by checking the option to reset m...
You need to login using your email and password not your community handle and password.
I am using my email and password.
I originally didn't have a problem logging in on my Windows pc. However, after performing an operating system reinstall and a factory default reset I was unable to login to the community with my pc. I could still login using my iPad..
Hello DaveOKC,
Maybe you want to try using another web browser on your computer because the fact that you get no problem logging in using your iPad (using the same login credentials you are trying on the Windows), that means there is no problem on the account. It must mean that on the Windows computer, there is something that blocks the login or the loading of what is supposed to load after logging in.
Regards,
Hello DaveOKC,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,
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