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Forum Discussion
weddlerr2
Jan 25, 2020Aspirant
Data inaccessible - kernel BUG at fs/inode.c:556!
Hello, I am having an issue with my data volume being inactive. I recently updated the firmware from 6.9.5 to 6.10.2. After the update, I found the data volume as inactive. A log error of "kernel...
StephenB
Jan 28, 2020Guru - Experienced User
weddlerr2 wrote:
I have PMd the requested link on the 25th, but havent heard anything back. I really need to get this server up and running again. Anyone able to help?
FYI - if you use the JohnCM_S convention (starting with the @ ), then the user will receive a notification of your post.
Hopefully he will respond soon. Likely responses:
- contact paid support for help mounting your volume
- do a factory default, rebuild the NAS, and restore files from backup.
One approach is to just do the factory default. You might end up having to do that in the end anyway.
weddlerr2
Jan 28, 2020Aspirant
Thankyou for the information StephenB. I appreciate your help. I have contacted Netgear and am more than willing to pay for support, but appartently they have a policy not to offer paid support to second hand equipment. This particular server was purchased used and registered under the previous owner. I guess I could move the drives to the previous server, but that as a RNDPU6000 running OS6. So service there is also unlikey. I can do a factory default, but prefer not to since my last backup was several months ago, but reluctantly, it is a option. Also, the original error is no longer showing in the diagnostics, and it looks like it was something to do with the unused bluetooth module. The server data folder is still inaccesible since the overflow of the system folder. The original problem remains... A little update for @JohnCM_S
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