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claynz's avatar
claynz
Guide
Dec 31, 2019

Diagnostics system message RN314

Anything to worry about?

 

Successfully completed diagnostics
System
Disk 4 has 368 Reallocated Sectors
Disk 4 has 368 Reallocation Events

 

8 Replies

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  • Marc_V's avatar
    Marc_V
    NETGEAR Employee Retired

    claynz

     

    That is a large number, have you also checked on Smart history/Disk Smart log if it has increased on multiple occasions? It would be best if you replace it as soon as possible instead of waiting for it to fail if it is steadily increasing. IMO, it would be safe to replace the disks if there are signs like this.

     

    You can always check status.log, disk_info.log, smart_history.log or Disk_smart.log.

     

    HTH

     

     

    Regards

     

     

    • claynz's avatar
      claynz
      Guide

      The unit reports the drive as healthy, should I RMA it?

      I have just done the diagnostics test today and the last test I did was 12/12/19 with a result of  

       

      2019-12-12 09:44:58: BTRFS: error (device md126) in btrfs_commit_transaction:2241: errno=-5 IO failure (Error while writing out transaction)

       

      I have 4x10TB drives installed and DISK 1 and 2 are JBOD and DISK 3 and 4 are RAID 0

       

       

       

      • Marc_V's avatar
        Marc_V
        NETGEAR Employee Retired

        claynz

         

        The btrfs errors can possibly be due to the disk errors you posted but your JBOD and RAID-0 volumes are not protected. It would be best to have a full backup of every volume you have so in case of failure you can make sure you have no to minimal data loss.

         

        I would suggest to RMA the disk once you have full backup of your data.

         

        HTH

         


        Regards

         

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