NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Mike101
May 30, 2016Tutor
Discovery required every time then only access to Admin after upgrade from Readycloud
Discovery required every time then access to Admin page only Hi there, Via web portal on local computer I have to do the discovery process each and every time I want to see the NAS. It is not re...
- Jun 02, 2016
Ok So I Think I have solved the issues of a) Having to discover every time and b) loss of Access to Admin page (presenting as offline)
After Upgrade to MyNETGEAR.com account and software 6.5.0 this list is a summary of what eventually worked for me
1) Bind to one email address rather than leave that to later
[If you want to link your ReadyCLOUD account to this MyNETGEAR.com account, click the Bind button, enter your MyNETGEAR.com password in the pop-up window, and click the Continue button.]
2) uncheck (or make sure unchecked) USE PROXY Server in Admin Page, Cloud, ReadyCloud, Settings, -Uncheck use Proxy Server (and ignore your previous Username and Password)
Once this is done ensure your computer does not remember, what is now, your old sign in for ReadyCLoud
3) Power Down and Restart NAS
4) After restart and you cant get into Admin Page leave your accessing the NAS admin page for 12hrs+ in case its busy backing up or syncing or something
(Previously I had been logging into Admin page using both email and password and then when prompted (presumably by the Proxy Server) my old username and password pre upgrade before I unchecked the Proxy server)
Some points may be blindingly obvious to many, but some of us struggle with the obvious and are not helped by Windows10 managing to upgrade in an ungraded moment in the middle of all this. It has taken may many and I hope this post will help or set in the right direction at least one person.
Thanks to thoes who have posted on this thread each gave me more insight
Regards and Good Luck
Mike
mdgm-ntgr
May 31, 2016NETGEAR Employee Retired
Have you read the ReadyCLOUD to MyNETGEAR Single Sign-On FAQ ?
Retired_Member
May 31, 2016I am having the same problem and I followed the instructions. It worked before in my ReadyCloud. Now I have to ReDiscover everytime. This is definetly an issue with Netgear. I am so frustrated with Netgear I am almost going to switch to a different company. Get with it already.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!