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mdgm-ntgr's avatar
mdgm-ntgr
NETGEAR Employee Retired
Jan 23, 2012

Drive failure!

Well finally one of the 16 drives I use has failed.

One of my 14 SeaGate ST31500341AS disks has failed.

18th Jan

Reallocated sector count has increased in the last day.

Disk 2:
Previous count: 62
Current count: 122

Growing SMART errors indicate a disk that may fail soon. If the errors continue to increase, you should be prepared to replace the disk.


19th Jan

Reallocated sector count has increased in the last day.

Disk 2:
Previous count: 122
Current count: 606

Growing SMART errors indicate a disk that may fail soon. If the errors continue to increase, you should be prepared to replace the disk.


20th Jan

Reallocated sector count has increased in the last day.

Disk 2:
Previous count: 606
Current count: 1267

Growing SMART errors indicate a disk that may fail soon. If the errors continue to increase, you should be prepared to replace the disk.


22nd Jan

Reallocated sector count has increased in the last day.

Disk 2:
Previous count: 1267
Current count: 3070

Disk 2 did not pass SMART self-assessment test. Please replace this disk as soon as possible.

Reallocated sector count has increased in the last day.


23rd Jan

Reallocated sector count has increased in the last day.

Disk 2:
Previous count: 3070
Current count: 3075

Disk 2 did not pass SMART self-assessment test. Please replace this disk as soon as possible.


Will need to look into RMAing this if I can find the receipt (purchased drives separately to my ReadyNAS units).

1 Reply

Replies have been turned off for this discussion
  • When I RMA'd my first Seagate, all I had to do was register it. I have since registered most of the Seagate HD's I have purchased, but especially those in NAS service. From the serial number they will verify that it is or is not in warranty (warranty is triggered by the manufacture date, not the purchase date). When you run SeaTools on it, I would just run the long generic as drives in this situation seem to pass the SMART (yours has already failed) and short tests, but then I have not let my ATA error count get that high. I had one recently that was going up by 3 or 4 a week, then suddenly went up by about 60 and I replaced it. I need to send the failed drive in this week.

    Hopefully, you won't have to send it to McAllen, Texas like we do.

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