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  • I am sorry to say that there is no resource currently available for why a particular drive is not on the HCL.
  • You might want to consider the Samsung HD204UI drives, as they are on the HCL and Seagate now owns the Samsung Hard Drive line.
  • Will do thanks.

    I've always bought Seagate but out of the drives on the HCL, which would say would suit a NAS device the most? For example, can the Caviar Green drives handle being on 24/7? Are Samsung drives known for their reliability?

    A lot of those drives are old and are getting harder to find these days.

    thanks
  • The Samsung HD204UI drives have been around for a while (preceded by the HD203WI which was not on the NV+ HCL) and seem to enjoy a good reputation. Of course any HD, being an electro mechanical device can and will fail. It is a question of when. I have had drives fail in 30 days and last for years. When I first set up my NV+, it was with two Seagate 500GB drives and one failed within 30 days. It was replaced with an identical model and then that pair ran for over 3 years of 24/7 operation and were removed to upgrade to 1TB drives.

    The only 2TB Seagate drive that is readily available is the ST2000DL003 which has a mixed reputation. Initially they had a lot of problems in many RAID configurations "dropping off line" in which case the NAS thought the drive was dead and reported a failure. Removing the drive and then replacing it would in many cases trigger a resync of the array and the drive would operate normally for a period of time before either it or another drive would repeat the process. Apparently the newest versions of this drive have, according to Seagate, solved this problem. Here is a discussion of the precise models and firmware versions involved.

    Keep in mind that it is difficult to determine exactly which version of a drive you will receive when ordering. If you are purchasing physically from a brick and mortar store, then by carefully reading the box label you might determine which it is. It is available from Amazon and Newegg both at about the same price. However, which I have never had to return a newly purchased drive, it is my understanding that it is easier and less costly to return one to Amazon (Newegg will charge a restocking fee, apparently Amazon does not). You can check the exact model and firmware version through the anti-static bag before opening it.
  • Thanks for that.

    I'm in Australia, how do you think a hard drive will handle the journey if I order from Amazon?

    I'm keeping an eye on thread you linked to, if all sounds good I'll order them.
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Better to buy hard drives locally if possible (particularly for if you need to return it under warranty etc.).
  • I guess Amazon is not 'down under' yet. They have Canadian and European operations though. I did not know where you were located. mdgm may be able give you some outlets to try.

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