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Forum Discussion
Solved
Error Code 2013020843
Hi all
We are having issue with opening a new users. It’s coming pop up the following error :
Error: 2013020843
Model: ReadyNAS 3138
Firmware: 6.5.1
Context: security_panel_users
Please advice.
Hi Brian,
I solved already the issue. Error code is related to the Time Machine feature ( the maximum number of the time machine users is 16) and by default is enabled. I disabled the Time Machine feature and now i am able to create users.
Thank you,
3 Replies
Replies have been turned off for this discussion
Hi shakiri,
Welcome to the community!
Can you clarify if this error message comes up after creating a new local ReadyNAS user? Some screenshots would help and I suggest that you prepare your device logs.
Kind regards,
BrianL
NETGEAR Community TeamHi Brian,
I solved already the issue. Error code is related to the Time Machine feature ( the maximum number of the time machine users is 16) and by default is enabled. I disabled the Time Machine feature and now i am able to create users.
Thank you,
Hi shakiri,
We appreciate your feedback and for letting us know that your issue is now resolved. We encourage you to mark this thread closed by clicking the "Accepted as Solution” button in one of the responses that you received. So others can be confident in benefiting from the solution. The Netgear community looks forward to hearing more from you and being a helpful resource in the future!
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