NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

kishoregopan's avatar
kishoregopan
Aspirant
Sep 20, 2017

Error creating new user

Hi,

I am not able to create a new user in readyNAS 214. It gives me an error " invalid user or user ID" Screen shot attached

How to resolve this issue.

5 Replies

Replies have been turned off for this discussion
  • StephenB's avatar
    StephenB
    Guru - Experienced User

    There are some reserved names, so it would be helpful if you could let us know what username you tried to create.

     

    Also, did you specify the UID, or did you let the system choose?

    • Sandshark's avatar
      Sandshark
      Sensei

      You also cannot have a user named the same as a share, except for the automatically-created user share.

    • kishoregopan's avatar
      kishoregopan
      Aspirant

      Hi,

      I specified the UID. When I chose automatic, I was able to create the user.

      However i am facing a new problem. I am not able to login with created user on a client system. It gives the error invalid username/password

      • Marty_M's avatar
        Marty_M
        NETGEAR Employee Retired

        Hello kishoregopan,

         
        Have you tried accessing the admin using different browser and computer and then create a user? Is the NAS connected to a AD/domain?
         
        Regards,
        Marty_M 
        NETGEAR Community Team
         

  • Marty_M's avatar
    Marty_M
    NETGEAR Employee Retired

    Hello kishoregopan,
     
    We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance. If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution. 

     

    The Netgear community looks forward to hearing from you and being a helpful resource in the future!

     

    Regards,
    Marty_M
    NETGEAR Community Team

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More