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Forum Discussion
Failure of Netgear Technical Support
I am having problems connecting a NAS424 to an Eaton UPS 5P. I have raised this with Netgear support, and I have a running support case: 30039834. It's reached level 3. But now I can't reply to my ca...
Marc_V wrote:
Hi Capell
There has been a downtime on Support lines and pages as well as logins. This is due to the new Support tools that NETGEAR is implementing."
I still can't see my support cases. Is'n it time to fix that problem? It has been for a long time. I can not answer my questions and they closes one by one ... and when support sends me an email reply that I have to go to My Support to answer this problem, I think I'm dying! So - I still do not see my stuff!
I still can't see My Support-cases!
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