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Forum Discussion
Qkarmark
Apr 27, 2020Aspirant
Faulty Chassis?
I have a NAS 314 that my co-worker let me keep, it was no longer being used, so I decided to set it up at home as a media server. I initially installed two existing Seagate drives (250 GB each) that...
StephenB
Apr 27, 2020Guru - Experienced User
FIrst, I would power down the NAS and move the drives into slots 1 and 2. Then power up, and see if the NAS boots properly.
If it does boot, you can go to the volume page in the web ui, click on the volume settings wheel and run a disk test.
If it is the bay, then it's not easily repairable. Netgear doesn't sell parts, and there is no service manual.
- SandsharkApr 27, 2020Sensei
An ATA error, though recorded in the drive SMART data, can be caused by a problem with the interfacing hardware, not the drive itself. Failure to fully seat is often the issue, so look inside and see if there is anything restricting the drive or the connector is broken or dirty. If you see nothing, then the fact that it occurred with two new drives that work in another slot suggestes it is a chassis issue -- probably the SATA backplane. Spare parts are not available, even for original purchasers. So, be happy you have a free 3-bay NAS.
- QkarmarkApr 27, 2020Aspirant
Thanks, Sandshark - I will inspect the connector and cross my fingers it is just dirty.... the NAS has sat unused for a number of months prior to my attempting to get it set up.
Quentin
- QkarmarkApr 29, 2020Aspirant
turns out it was dirty: I powered down, blasted with air and installed all four disks into the bays before booting again, and it worked!
all green LEDs across the board.
So now I have another question, I put the two smaller drives into bays #1 and 2, but they have data on them from the last time I created the NAS volume.
What if I want to start over from scratch, ie: use the two small drives for one volume and the two larger drives for another volume? how do I do that?
thx again
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