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Forum Discussion
Faulty Chassis?
I have a NAS 314 that my co-worker let me keep, it was no longer being used, so I decided to set it up at home as a media server. I initially installed two existing Seagate drives (250 GB each) that...
FIrst, I would power down the NAS and move the drives into slots 1 and 2. Then power up, and see if the NAS boots properly.
If it does boot, you can go to the volume page in the web ui, click on the volume settings wheel and run a disk test.
If it is the bay, then it's not easily repairable. Netgear doesn't sell parts, and there is no service manual.
An ATA error, though recorded in the drive SMART data, can be caused by a problem with the interfacing hardware, not the drive itself. Failure to fully seat is often the issue, so look inside and see if there is anything restricting the drive or the connector is broken or dirty. If you see nothing, then the fact that it occurred with two new drives that work in another slot suggestes it is a chassis issue -- probably the SATA backplane. Spare parts are not available, even for original purchasers. So, be happy you have a free 3-bay NAS.
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