NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Firmware update error
ReadyNAS 214, OS 6.10.10. When I tried to check for firmware updates today, I got an error-message: 60010010060 Communication error. I can access the NAS without any problem and also access intern...
Transit080604 wrote:
the response from Netgear support does not address it.
If you are talking about my post:
This is user-to-user forum, and I do not work for Netgear nor speak for them. If you visit this forum frequently, you'll see that Netgear almost never responds to users here.
As far as ReadyNAS support (and expectations generally) goes:
Netgear has exited the ReadyNAS business. The newest chassis was introduced back in 2017, and all ReadyNAS platforms are identified as "end of life" on the Netgear support pages. Netgear stopped offering support contracts on these units some time ago. There still have been a few software updates, but not much content in them.
It's possible that this is just a temporary issue with their update server. It's also possible that they've taken that server down. My guess is that it is temporary. I do have someone I can ask, so I will do that.
Hi StephenB
Many thanks for your fast response, and a big apology for forgetting that this is Netgear community not Netgear support. It will be good if the firmware update check error is just temporary as you say, even if there will be no more firmware updates ever again, and the Netgear server will revert back to providing the comforting message that v6.10.10 is the latest (final) release.... Thank goodness for the Netgear community.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
