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Forum Discussion
Folders are not responding
Hey Guys, My "RN42400" NAS Can't access any files and folders via local ip (Web Browser). Actually nothing happend after i clicked on a folder. And This occured after i update to the latest virsi...
Welcome to the Community!
Are you still able to login to Admin page when using the Local IP? do you still see the the files and folders on Windows Explorer?
If you don't have RAIDar installed, kindly install it and check the status of the NAS.
https://kb.netgear.com/20684/ReadyNAS-Downloads#raidar
Please check if the IP is still the same as before and see if there are any issues with the disks, If in any case you are not seeing the shares on the Admin page then let me know.
Don't do any steps on reformatting the drives or doing a Factory reset.
HTH
Regards
Hey there,
Are you still able to login to Admin page when using the Local IP? Yes, Possible.
do you still see the the files and folders on Windows Explorer? Yes, Accessible.
Please check the attachment of Raidar status. Seems everything is fine.
Waiting for your feedback. Regards, Shehan.
Let's start with a download (to your computer) and re-installing the firmware update again -> https://kb.netgear.com/26212/ReadyNAS-OS-6-Updating-Firmware (To locally update ReadyNAS OS 6 firmware via the Admin Page).
If this does not cure, drop the browser cache, or try another browser.
Shehan wrote:
do you still see the the files and folders on Windows Explorer? Yes, Accessible.
Are you saying that
- You have access to all the files via Windows Explorer
- But you don't see the files in the web browser
If so, can you clarify whether you are
- not seeing the shares on the share list page of the admin web ui
- not seeing files/subfolders when you browse the share in the admin web ui
- not seeing the share or files/subfolders with WebDAV
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