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Forum Discussion
ihartley
Apr 26, 2013Tutor
Going, going, gone
No, not this forum (yet), just me. Thanks to everyone who's helped me, especially mdgm, chirpa, yoh-dha, beisser and StephenB. I'd probably be sitting here with no data without you guys. Having...
ihartley
May 02, 2013Tutor
Finally transferred the last of my data from my NV+ v2 to a QNAP 491p II. I think the web UI is comparable to the latest OS6, apart from the fact it works.
I feel sorry for Netgear, they seem to be continually shooting themselves in the foot:
- the new products are obviously not tested (well) and definitely not "data safe"
- the NV+ v2 was a poor choice for me, but in reality it was woefully underpowered for most of what it was marketed for
- Netgear support is a joke, apart from a few individuals
10 - even 5 - years ago poor products would survive in the market of ignorance. The on-line world does not allow that. Over-promise and under-deliver no longer works in the current reality. And especially where people are trusting their data/lives to you.
NETGEAR: you can't pull the new product line - disastrous. But you could pull marketing and limit supply whilst you fix the quality issues. Even pretend you are a victim of your own success. But really: your new line-up sucks too, and is probably damaging your core business. Forget profits, damage limitation is your best shot now.
I feel sorry for Netgear, they seem to be continually shooting themselves in the foot:
- the new products are obviously not tested (well) and definitely not "data safe"
- the NV+ v2 was a poor choice for me, but in reality it was woefully underpowered for most of what it was marketed for
- Netgear support is a joke, apart from a few individuals
10 - even 5 - years ago poor products would survive in the market of ignorance. The on-line world does not allow that. Over-promise and under-deliver no longer works in the current reality. And especially where people are trusting their data/lives to you.
NETGEAR: you can't pull the new product line - disastrous. But you could pull marketing and limit supply whilst you fix the quality issues. Even pretend you are a victim of your own success. But really: your new line-up sucks too, and is probably damaging your core business. Forget profits, damage limitation is your best shot now.
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