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Forum Discussion
Michael_Oz
Feb 21, 2019Luminary
Hang/Crash after 6.9.5 upgrade - Defrag
I recently upgraded to 6.9.5, 9th Feb.
I have Defrag (& tests & balance) scheduled on two volumes, they have run without issues on 6.9.3 forever.
A disk test of V1 completed 19th Feb.
A Defrag of V1 started 0100hrs 21 Feb. Sometime ~1500hrs noticed the admin page had timed out, then the Windows maped drives were unavailable. On inspection the RN316 front panel was blank and unresponsive to buttons, I had to hard power down.
It restarted OK.
I downloaded logs, there was no messages of note messages stopped ~1330.
I manually started Defrag at 1630hrs.
Today, 22nd Feb sometime after 1600hrs, I noticed from a distance the front panel had a message.
On inspection 'out_of_memory+21b', again unresponsive to buttons. Hard power down.
I downloaded logs, unhelpfully the logs have lost info (compared to 21st logs) and don't show anything AFAICT.
e.g. 21st kernal.log
Feb 21 13:21:48 ME-NAS-316A connmand[3311]: ntp: adjust (slew): -0.003423 sec -- Reboot -- Feb 21 15:53:06 ME-NAS-316A rsyncd[3140]: rsyncd version 3.1.3 starting, listening on port 873
22nd kernal.log
Feb 14 03:06:09 ME-NAS-316A kernel: BTRFS info (device dm-0): found 32 extents -- Reboot -- Feb 22 17:16:53 ME-NAS-316A kernel: Initializing cgroup subsys cpuset
Other show up to e.g. Feb 21 15:58:54, ie before Defrag was restarted.
Any Netgear'ers want logs?
20 Replies
Replies have been turned off for this discussion
- JohnCM_SNETGEAR Employee Retired
Hi Michael_Oz,
You may provide to me the logs. Please upload it to Google Drive then PM me the download link.
Regards,
- Michael_OzLuminary
Thanks John. Logs PM'd.
I have disabled volume schedules.
I ran disk test on both volumes, both completed, no errors.
- JohnCM_SNETGEAR Employee Retired
Thank you for providing the logs. We will look at the logs soon.
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