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Forum Discussion
Harddrives failing?
Hello,
I am doing the IT for our office and we have a ReadyNas Duo with two 500gb harddrives installed.
Recently the NAS has been behaving badly. It becomes inaccessible on the network. This started this week. Rebooting the NAS has cured the problem once. Unsure if it solved it on another occasion as I was out of the office.
Data:
SMART Information for Disk 1
Model: SAMSUNG HD501LJ
Serial: S0MUJ1MQ128755
Firmware: CR100-12
SMART Attribute
Raw Read Error Rate 0
Spin Up Time 7360
Start Stop Count 38
Reallocated Sector Count 0
Seek Error Rate 0
Seek Time Performance 0
Power On Hours 22938
Spin Retry Count 0
Calibration Retry Count 0
Power Cycle Count 38
Read Soft Error Rate 132902673
Temperature Celsius 35
Hardware ECC Recovered 132902673
Reallocated Event Count 0
Current Pending Sector 0
Offline Uncorrectable 0
UDMA CRC Error Count 0
Multi Zone Error Rate 0
Soft Read Error Rate 0
TA Increase Count 0
ATA Error Count 0
SMART Information for Disk 2
Model: ST3500410AS
Serial: 5VM0L8BG
Firmware: CC34
SMART Attribute
Spin Up Time 0
Start Stop Count 36
Reallocated Sector Count 30
Power On Hours 22748
Spin Retry Count 0
Power Cycle Count 36
Temperature Celsius 32
Current Pending Sector 0
Offline Uncorrectable 0
UDMA CRC Error Count 0
Head Flying Hours 262383847102784
ATA Error Count 0
Disk 2 has had growing SMART errors by 1 every two weeks and so up to 30 as it is now. However it is disk 1 that has the reading soft errors and the hardware ecc recovered. I do not know what this means.
Is one of my disks going and if so which one? Could it be another reason why it is dropping of the network? Our office is depended on the NAS and I will have to resolve it quickly.
Many thanks,
Kris
I am doing the IT for our office and we have a ReadyNas Duo with two 500gb harddrives installed.
Recently the NAS has been behaving badly. It becomes inaccessible on the network. This started this week. Rebooting the NAS has cured the problem once. Unsure if it solved it on another occasion as I was out of the office.
Data:
SMART Information for Disk 1
Model: SAMSUNG HD501LJ
Serial: S0MUJ1MQ128755
Firmware: CR100-12
SMART Attribute
Raw Read Error Rate 0
Spin Up Time 7360
Start Stop Count 38
Reallocated Sector Count 0
Seek Error Rate 0
Seek Time Performance 0
Power On Hours 22938
Spin Retry Count 0
Calibration Retry Count 0
Power Cycle Count 38
Read Soft Error Rate 132902673
Temperature Celsius 35
Hardware ECC Recovered 132902673
Reallocated Event Count 0
Current Pending Sector 0
Offline Uncorrectable 0
UDMA CRC Error Count 0
Multi Zone Error Rate 0
Soft Read Error Rate 0
TA Increase Count 0
ATA Error Count 0
SMART Information for Disk 2
Model: ST3500410AS
Serial: 5VM0L8BG
Firmware: CC34
SMART Attribute
Spin Up Time 0
Start Stop Count 36
Reallocated Sector Count 30
Power On Hours 22748
Spin Retry Count 0
Power Cycle Count 36
Temperature Celsius 32
Current Pending Sector 0
Offline Uncorrectable 0
UDMA CRC Error Count 0
Head Flying Hours 262383847102784
ATA Error Count 0
Disk 2 has had growing SMART errors by 1 every two weeks and so up to 30 as it is now. However it is disk 1 that has the reading soft errors and the hardware ecc recovered. I do not know what this means.
Is one of my disks going and if so which one? Could it be another reason why it is dropping of the network? Our office is depended on the NAS and I will have to resolve it quickly.
Many thanks,
Kris
2 Replies
- I think the disk with reallocated sectors has a problem but you should check both disks as the problem disk could be either of them.
I would suggest you power down, remove all disks (label order), connect them to a SATA port on your PC and check them using vendor tools
Welcome to the forum! - Thanks,
Volume Scan Found no errors. But I guess the vendor tools are more comprehensive than the Scan.
Will try to get them into a PC for futher testing.
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